Frequently Asked Questions about Mental Health Treatment

Q. What is Sovereign Health?

A. One of the fastest-growing treatment providers in the United States, Sovereign Health is a leading provider of substance abuse and mental health care. We make use of evidence-based treatment modalities to ensure every patient has the best chance at a lasting recovery.

Q. Where are you located?

A. Sovereign’s women-only treatment center is located in Chandler, Arizona, a short drive from Phoenix and Sky Harbor International Airport. Sovereign Health also maintains facilities in California, Florida, Texas and Utah.

Q. Who gets treated at the Chandler facility?

A. Sovereign accepts women aged between 18 and 65 at our residential treatment center in Chandler. Additionally, our center specializes in treating the survivors of trauma and abuse.

Q. What kind of services are offered in Chandler?

A. Sovereign provides treatment for a variety of conditions, including:

Substance abuse: Sovereign understands addiction is a chronic disease, and uses traditional and alternative methods to heal our patients in mind and body. We recently added Serenity House, a unique phase of treatment found only at Chandler. During this phase of treatment, patients receive diagnostic assessment in a soothing environment while learning self-calming techniques.
Mental health: Most mental illnesses respond well to treatment and therapy. However, the stigma against these treatable disease is very strong, meaning many people avoid seeking treatment. At Chandler, we compassionately treat these disorders in an environment free of stigma.
Dual diagnosis: This term refers to patients who have two or more co-occurring conditions, such as mental illness and addiction. We also treat patients who have multiple mental disorders, or addictive behaviors.

Q. What types of care do patients at Chandler receive?

A. Because the needs of our patients change as they move through treatment with us, we provide a variety of levels of care:

Residential treatment (RTC): Residential treatment provides patients with a safe, distraction-free environment to work on their progress. Sovereign operates 10 sober living houses and apartments for our patients in the city of Chandler. The residencies are located in quiet, pleasant residential neighborhoods. Patients sleep one to four per room, depending on location. Crisis intervention is available 24 hours a day, seven days a week. The houses have backyards and laundry facilities; our apartments, in a gated community, have a fitness center and pool. Limited cable TV time is available and patients help out with chores. Meals are provided.
Partial hospitalization program (PHP): During this level of care, patients attend structured, intensive programming during the day. At night, they return home or to a sober living facility.
Intensive outpatient program (IOP): A less intensive level of care, patients in IOP attend treatment for part of the week, allowing them to reintegrate into society with their new skills. Additionally, the less-intensive schedule allows patients to look for work, continue their education or to reconnect with family.
Outpatient program (OP): Outpatient treatment allows greater flexibility with patients’ schedules.

In general, patients move to less-intensive forms of treatment as they progress through our programs.

Q. How long do patients stay with Sovereign?

A. A simple question without a simple answer. Typically, the average patient in the Chandler program stays between 30 and 90 days. The length of time depends on the patient, their history and the severity of the problems they may have. Most stays tend to be around 30 days, although it’s worth pointing out studies have shown longer stays in treatment are more effective.

Q. What is the admissions process like?

A. Before treatment, every patient receives a comprehensive clinical assessment. We take into account a patient’s mental health, her physical state along with her overall history. This assessment includes examining a patient’s substance abuse history, their risk of suicide and aggressive behaviors and their overall mental status.

This allows us to craft an individually-tailored treatment regimen – Sovereign’s holistic approach to treatment means we treat the entire patient, and not just the symptoms of mental illness or addiction.

We also give every patient a thorough medical evaluation. Information about family health history, any preexisting disorders and any medications the patient may be using also helps us craft our treatment plans.

Additionally, every patient undergoes a clinical interview, which allows us to get to know our patients as well as we can. These interviews include psychological tests, allowing us to determine a particular patient’s behaviors, strengths and difficulties. It’s also a good way to determine the cognitive state of a patient who may have received a cranial injury or a stroke prior to seeking care with us.

Q. Do you accept insurance?

A. Sovereign Health accepts most private insurance. Additionally, our admissions staff happily works with patients and their families to determine how much coverage their health care plan provides, along with any other available financial options.